Email: sarah@jxrayfun.com Tel: 0573-85537176

FAQ

Home       FAQ


What are your advantages? 
We can share the latest models and also source your interesting models in time and provide LCL service. Customers can spell 6-9 models in one 40HQ and 3-5 models in a 20GP.
What is your terms of packing?
Generally, we pack our goods in brown double corrugated carton(5 layers), if you mainly online we recommend better choose three corrugated cartons (7 layers).
What is your MOQ?

Each model each color 10-50pcs, double check once confirm the models.

What the difference between EVA Wheels and the standard ones?


Left is EVA wheel Softer, better shock absorb, wear-resistant, $4.5-10 more expensive than plastic.
How long the battery can last?
The kids can play for more than 1 hours, keep running no less than 30 minutes.
Which is your policy of spare parts in your orders?
We will give 2% of easy broken spare parts like some plastic parts, 
also receiver, remote control, battery, these electric parts 1 set for each model. And if you need some spare parts urgently during sales, we will send you some spare parts free.
What´s the meaning of painting? Could you show us the difference between standard car and painting?

This is the painting color, plastic red color and also spray one or two layer red color onside and put into one machine to make it dry. 

This color is more shinning, like our real car, just price is higher.

 
This is the plastic color. The color of the plastic particles is melted and molded.
What is your payment terms?
30% deposit, and 70% against copy of BL by TT.
Do you do inspection of our orders?
We will carry out in-production inspection, pre-shipment inspection, and send the inspection report to our clients, we do supervise of the loading containers , and send the supervision report.
How about the delivery time?  
Generally, it will take 25 to 30 days after receiving the deposit payment. The specific delivery time depends on the items and the quantity of your order.
How long is the warranty time?
Our warranty time is 12 months. 
What is your sample policy?  
We will offer the samples, clients pay sample and shipping cost, we will cut the sample price from our orders. If you are our old clients, we will not charge you samples cost.